Privacy and Data Requests

Email [email protected] or [email protected] to ask about your information, request access, correction, deletion or a portable copy, withdraw consent, or exercise an applicable privacy right. You can contact our Privacy Officer, Geonwoo Park, without signing in, including when your account or region is restricted.

Describe your request and provide the account email or username if relevant. We verify identity and any representative’s authority proportionately to the request. Do not send passwords, sign-in codes, identity documents or private recordings with your initial email. If specific additional evidence is necessary, we explain why and arrange an appropriate way to provide it.

Settings → Privacy contains separate controls for Personalized recommendations, Product Analytics and crash/performance reports. Turning a feature off has the effects described in the Privacy Policy. It does not erase core social records or a restricted copy that must remain for a past decision, safety/legal requirement or valid hold. You may request account deletion separately through Profile → Settings → Account details → Delete account or by email; see Account and Data Deletion.

We respond within the period required by the law governing your request and explain a lawful extension or refusal. We protect other people’s information and may sever protected material from an access response. Where a fee is legally permitted, we give any required estimate or notice before charging it. No fee applies merely to submitting a request or turning off an optional feature.

To appeal a refusal, reply to it or email [email protected] and say you seek an appeal, identifying the decision and your reason. Where applicable, we provide the required appeal response and regulator complaint route. You may complain directly to the appropriate privacy commissioner or regulator, including the British Columbia or Alberta Information and Privacy Commissioner or the Office of the Privacy Commissioner of Canada. Applicable rights remain available without unlawful discrimination.

If your concern is a recording of you, use Privacy and Unauthorized Recording Reports. For nonconsensual intimate imagery, use NCII Removal, which has a separate removal process.