Safety and privacy

Child Safety and Exploitation Reporting

Report safely

Use the in-app child sexual abuse/exploitation or underage-account report option, or email our child-safety contact at [email protected]. You can also use [email protected]. Anyone may report, including a child, an affected non-member or an authorized representative. Reporting does not require creating an account.

Provide a content or account link/identifier, a short explanation and a safe contact method. For a private message, group or call, identify the conversation, the people involved and the approximate time. Do not download, save, attach or forward suspected child sexual abuse material to make a report. Do not seek out more material. For immediate danger, contact local emergency services.

Our response

We restrict access to suspected illegal material, use a limited authorized review process, and act on content and accounts as appropriate. We make reports to the designated child-protection organization and police when Canadian reporting law requires, and to other competent authorities where legally required or permitted. Relevant information is preserved and securely destroyed under the applicable statutory period or valid legal process. We do not keep such material indefinitely merely because it was reported.

We may withhold notice or case details where disclosure could prejudice an investigation or harm someone. We do not promise that an adult-only service can prevent every false-age account, or that every account has been independently age-verified. Credible underage-account information is assessed and ineligible access is restricted; correction, privacy and deletion requests remain available through appropriate channels.

You may also report suspected online child sexual exploitation to https://www.cybertip.ca/ in Canada or https://report.cybertip.org/ in the United States. For removal resources, https://takeitdown.ncmec.org/ supports people whose intimate images were made when they were under 18; follow that service’s instructions without downloading an image to use it. These external services have their own terms and privacy practices.

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